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Meet our Board of Management

The MiLife-Victoria Board of Management consists of volunteers from within our community. The election for general membership is a part of the Annual General Meeting.

The Board are responsible for taking a guiding and overseeing role, and must ensure that the financials status of the organisation is sound and that all legal requirements are met. The Board are also required to develop strategy and policy that will support the organisation to deliver high quality services.

Find out more information about the members of the current 2019-2020 Board below.


Mark Pakiyanathan

After working with large companies across the Financial Service and Retail sectors, Mark now focuses my time in helping organisations globally to achieve the fundamental balance between customer service and business efficiencies. Taking all the valuable experiences from GE Capital, ANZ Bank and Coles Supermarkets Mark has now developed a number of programs/initiatives to help organisations unlock millions of dollars’ worth of efficiencies whilst enhancing the customer experience. Mark has a Bachelor of Commence (Accounting and Finance) from Monash University and a post-graduate MBA from Deakin University. Mark is passionate about the role he plays at MiLife-Victoria and values the opportunity he has been given to volunteer his time on the Board.

Vice President

Darlene Neu

Darlene has worked in the Finance Industry for over 30 years with the last six years owning and running a self employed finance business. She loves learning and have completed an MBA. Darlene has a wonderful family and enjoys hanging out with her husband Dennis, son Logan and daughter Lily. In her spare time she is a tennis junkie (though says she watches much better than she plays). Darlene cares about her health and well being and has a desire for travel.

Darlene strongly believes we should all have the opportunity to live our best life and working on the board of MiLife-Victoria gives her the opportunity to help contribute and make a difference.

General Members

General Member

Kelly Langdon

Kelly Langdon is the Manager of the Bentons Square Community Centre who coordinates programs and activities for the community, supporting the local neighbourhood, encouraging participation in social, affordable and inclusive programs for all ages, disadvantaged and minority groups in the community. Kelly is currently studying her Advanced Diploma of Community Sector Management. Previously, Kelly worked as a registered BAS agent in the financial sector. Kelly has a daughter with a disability who is registered with the NDIS and has high support needs.

General Member

Genevieve Irving

Genevieve is a qualified CPA and a partner in a local accounting practice. She has a Bachelor of Business majoring in Accounting and a Diploma of Financial Planning. Prior experience includes banking and finance.

General Member

Matthew Ziedin

Matthew joined MiLife-Victoria in 2019. Matthew has a Bachelor of Commerce - Marketing from Macquarie University and a Masters of Business Administration from Melbourne Business School. He has experience in Government, Healthcare and Infrastructure sectors.

General Member

Alix Holston

Alix Holston is an experienced Investor Relations and Corporate Communications professional, with a background in Finance (Equity Capital Markets and Mergers & Acquisitions). Alix has a Bachelor of Commerce (Honours) / Bachelor of Science from The University of Melbourne with majors in Finance and Psychology. She is also a Graduate of the Company Directors Course (Order of Merit) by the Australian Institute of Company Directors. Alix has a brother with a disability who is registered with the NDIS and has high care needs. A keen philanthropist, Alix is passionate about her role with MiLife-Victoria.

Meet our Executive Team

At MiLife-Victoria our Executive Team consists of our CEO and our Business Manager/CFO.

The Chief Executive Officer reports directly to the Board of Management. On behalf of the Board the CEO is responsible for ensuring that the strategic plan is actioned and oversees all operational activities of the organisation.

This includes staffing, professional development, and the day to day running of service. The CEO also provides essential input into planning, leading, directing and organising the service to ensure high standards are met and maintained, whilst being supported by the Business Manager/CFO.

Terri Carroll - Chief Executive Officer

Terri’s experience in the Disability Sector extends over 35 years and she has achieved a number of qualifications in this vocation.

Terri began her career as a direct support worker where she worked in several services across Central and Southern Victoria.

Terri is the founding CEO of MiLife-Victoria (formerly Peninsula Access Support and Training, P.A.S.T) and has held this position for the last twenty 27 years.

Terri’s leadership and Board experience extend beyond the organisation to the broader sector and her local community. Terri remains a passionate advocate for the rights of people with disability and through her appointment as a member of the National Disability Services State Committee, she is a strong advocate for service sector too.

Ross Mackay - Chief Financial Officer

Ross has over 15 years’ accounting experience working in various roles from Accountant to CFO and started at MiLife-Victoria in the role of Chief Financial Officer in September 2018. He has a significant background in providing accurate and sound financial reporting and analysis, strategic leadership, driving innovation and systems improvement as well as proven skills engaging with key stakeholders.

Ross’ most recent appointments have been in the health and not-for-profit sectors – the last 13 years with member peak bodies liaising with not-for-profits on a State and National scale. He has collaborated with the commercial and financial sectors to establish beneficial partnerships for significant commercial benefit.

Ross is also passionate about the safety and protection of children and children's rights - especially Indigenous children and maintaining their links with community and culture.

Organisation Chart


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Our experienced and friendly team at MiLife-Victoria are passionate about creating opportunities and pathways to connect people with a disability into the community.

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